Communication / Transmitting Errors
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      Desktop: Error Message: "C0000005 Xlink exception error" While Opening The Program

      How to delete the 1040zz file to avoid the error

      While opening the program, the following error message appears:

      ’Xlink hardware exception C0000005!
      C:\xlinkYY\overlay\opcodes.000 at: 5ED0’

      Cause

      This issue can occur if the program was not updated properly, possibly due to a workstation running the software while updates are applied. A file may be out of sync with the current version.

        Resolution

      Delete the 1040zz file in the xlinkYY/software folder. Before following these steps, verify the program is not open on any computer on the network.

      1. Open the program installation folder:
        • In Windows Vista or later: Right click the shortcut for the program and select Open File Location.
        • OR Navigate to the File Explorer, go to the C: drive under This Computer, and find the xlinkYY folder for the affected software
      2. In the xlinkYY folder that opens, open the software folder.
      3. In the software folder, find the file named “1040zz”.
      4. Right click this file and select Delete.
      5. Test program should now open without error.