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Desktop Software
Desktop Software
Communication / Transmitting Errors
Ancillary Products / Services
Desktop Programs
Bank Products
Configuration
Setup
Printing Errors
Training Videos
Bank Products
Bank Products
Contacts
TaxShield CRM (TSS)
Setup
Modules
Video Tutorials
TaxShield Online (TaxSlayer)
Video Tutorials
TaxShield TWO
TaxShield TWO Resources
IRS Related
State of Georgia Only
FAQ
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Help Center
Desktop Software
Desktop Software
Communication / Transmitting Errors
Ancillary Products / Services
Desktop Programs
Bank Products
Configuration
Setup
Printing Errors
Training Videos
Bank Products
Bank Products
Contacts
TaxShield CRM (TSS)
Setup
Modules
Video Tutorials
TaxShield Online (TaxSlayer)
Video Tutorials
TaxShield TWO
TaxShield TWO Resources
IRS Related
State of Georgia Only
FAQ
Desktop Software
How to Reset the HOSTED Password
Communication / Transmitting Errors
Desktop Error: Login Refused, No User ID
Error Message: Unable to load module: addons/oscrypt.dll
Error Message: Login Refused, Bad PASSWORD while Transmitting
IRS Rejection: e-File Database indicates that Form 8962 or binary attachment must be present
Desktop: Error Message: "C0000005 Xlink exception error" While Opening The Program
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Ancillary Products / Services
Textlink / Email Failure
How to setup 2-Step Verification and Google App Password
Not able to Capture Remote Signature
How to Install The Scriptel Signature Pad
Wallet Setup for Tax Software (Desktop/Hosted)
Verify error: Advance Amount (PAD) or Opt Out Must Be Selected
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Desktop Programs
How to Install The Program
How to Uninstall The Tax Software
How to Install The Topaz Signature Pad
Which are the Supported Signature Pads?
How to reload an EFIN
How to Change a Tax Return Owner From the Utility Menu
How to Amend a Tax Return (Form 1040X)
How to Transfer a Return to The Originating Sub-Office From the Main/Master Installation
How to Backup Returns in the Tax Program
How to Restore Backup Returns through the Desktop Program
How to Use The Remote Signature (Desktop Version)
How to Move Updates to a Transfer Installation
How to Transfer a Return Between Installations of The Program
Remove Pending Remote Signature
How to Create a Desktop Shortcut on Local/Networked PC
Refusal: The SSN is already sent by other UserID to Service Bureau
How to Lock or Unlock a Tax Return
How to Import a Document Into a Return
Create a Login Account in the Tax Software
Removing Interview Mode from a return within the Tax Software (Desktop Version)
How to Send Text Messages Using TaxShield Link and Extended Reports (Desktop Version)
How to Create and View a Custom Report Using The Extended Lookup Feature (Desktop Version)
Verify Error: RT/ERC Request But No Bank Application Attached
Desktop: How to reload an EFIN
Desktop System Requirements
Send Binary Attachments to The IRS
Receiving Error Message: Startup Abort
Desktop: How to file an extension (Form 4868)
Desktop: How to Use the Interview Mode
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Bank Products
How to Resend a Bank Product Application Through The Program.
How to Add a ’Bank Product’ (RAC) to a Tax Return
Printing TPG Checks from the Tax Software (Desktop Version)
Configuration
How to add a paid preparer to the Tax Software
How to Edit/Create EFIN Record in Crosslink Desktop Software
Setup
How to Add or Remove The Prior Year Balance on the Invoice
How to Add a Remote Signature For a Paid Preparer
How to Install TaxShield Desktop Software
How to email tax returns using the desktop software
Desktop: Billing Schedule
Desktop: Switching out of S Mode
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Printing Errors
Error Message or Gray Screen in Attempting to View a PDF
Training Videos
TaxShield Desktop: A-Z Training Video
