![TSS Logo-RGB-Lime Green-Transparent.png]](https://myerosupport.com/hs-fs/hubfs/TSS%20Logo-RGB-Lime%20Green-Transparent.png?height=40&name=TSS%20Logo-RGB-Lime%20Green-Transparent.png){kind=small}
Desktop Software
Communication / Transmitting Errors
- Desktop Error: Login Refused, No User ID
- Error Message: Unable to load module: addons/oscrypt.dll
- Error Message: Login Refused, Bad PASSWORD while Transmitting
- IRS Rejection: e-File Database indicates that Form 8962 or binary attachment must be present
- Desktop: Error Message: "C0000005 Xlink exception error" While Opening The Program
Ancillary Products / Services
Desktop Programs
- How to Install The Program
- How to Uninstall The Tax Software
- How to Install The Topaz Signature Pad
- Which are the Supported Signature Pads?
- How to reload an EFIN
- How to Change a Tax Return Owner From the Utility Menu
- How to Amend a Tax Return (Form 1040X)
- How to Transfer a Return to The Originating Sub-Office From the Main/Master Installation
- How to Backup Returns in the Tax Program
- How to Restore Backup Returns through the Desktop Program
- How to Use The Remote Signature (Desktop Version)
- How to Move Updates to a Transfer Installation
- How to Transfer a Return Between Installations of The Program
- Remove Pending Remote Signature
- How to Create a Desktop Shortcut on Local/Networked PC
- Refusal: The SSN is already sent by other UserID to Service Bureau
- How to Lock or Unlock a Tax Return
- How to Import a Document Into a Return
- Create a Login Account in the Tax Software
- Removing Interview Mode from a return within the Tax Software (Desktop Version)
- How to Send Text Messages Using TaxShield Link and Extended Reports (Desktop Version)
- How to Create and View a Custom Report Using The Extended Lookup Feature (Desktop Version)
- Verify Error: RT/ERC Request But No Bank Application Attached
- Desktop: How to reload an EFIN
- Desktop System Requirements
- Send Binary Attachments to The IRS
- Receiving Error Message: Startup Abort
- Desktop: How to file an extension (Form 4868)
- Desktop: How to Use the Interview Mode